For the last six months, we’ve been working closely with Recovery College Online, part of the Tees, Esk and Wear Valley (TEWV) NHS Foundation Trust, on a project to provide resources and e-learning around major incidents such as acts of terrorism. The Trust has developed an online course to help community groups and other organisations prepare and plan for major incidents and importantly, to manage the trauma experienced by those directly involved.

Part funded by NHS England and supported by the North of England Clinical Network, the course was co-created alongside people with experience of mental health issues. As well as helping staff learn and making organisations more resilient, it’s hoped the course will become a valuable source of information for anyone impacted by large scale serious incidents.

With research indicating that social support and training can lessen the impact of those exposed to trauma 1 , 2 , the online initiative is something we’re very proud to be part of. Meeting those who could benefit from the course at its official launch event underlined for us the very real difference this could make in the region, with the opportunity for a roll out across numerous agencies to support those at risk in even greater number.

From left to right: Rhiannon Wilding, Lyn Williams, Liam Murtha and Dan Watts

In collaboration with TEWV’s Trauma and Informed Care programme, our digital team optimised the course’s user experience, making it straightforward for multiple audiences ranging from the emergency services to the parents of children affected by an incident, to access and navigate different modules of content tailored to their experience.

“IGNIFI has helped us to integrate many levels of content for a variety of users in a way that’s meaningful, sensitive and well thought out. This, combined with the significant contribution of our Peer Trainer Rhiannon Wilding, has meant that the course is widely accessible, intuitive and critically, provides a platform for the Recovery College Online to build on for future work, extending this and new programmes to better support the region’s mental and physical health needs.”

– Lyn Williams,TEWV’s Clinical Development Manager

If you would like some help upgrading your materials for the digital arena, get in touch today.

Posted by Liam Murtha
Account Manager

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