IGNIFI is an independent creative, digital and design advertising agency that sparks and sustains successful brands for high-profile clients in human and animal health and we’re looking to expand our Client Services Team with a new ambitious and motivated Senior Account Manager.
At the heart of our success is our supportive and collaborative team who love to be the best. Combining our expertise in marketing and life sciences, we take pride in providing exceptional customer service, fostering a team-oriented environment that helps us achieve excellence.
As an Senior Account Manager, you will report into our Group Account Director and join a team small enough to take full autonomy, yet large enough to work on internationally significant projects. Leading high level, proactive key accounts – you will plan, support and ensure ‘on-time/on-budget’ delivery for all our agency services and outputs.
Add value to clients while developing existing and new multipoint opportunities within key accounts
Develop compelling solutions for clients that utilize the agency’s key services, focusing on sustainable account growth and demonstrating a solid understanding of clients’ marketing needs, brands, competitors, and challenges
Work seamlessly with the wider client services team (Account Directors, Account Managers, and Account Executives) to proactively manage and execute client projects and campaigns. Confidently deliver a wide range of projects, including advertising, promotional and sales materials, training kits, websites, video and animation, social media, and email
Develop effective relationships with clients and external partners as well as the internal creative, digital, and account management teams to ensure efficient delivery of projects on time and to budget, while ensuring a profitable return
Retain overall responsibility for the profit/loss/growth achieved within key accounts
Ensure the delivery of high-quality work and service to encourage long-term client retention
Education to graduate/degree standard in a related discipline
Demonstrable experience managing and growing large accounts in a digital/comms agency environment
Excellent organizational skills, attention to detail for proofing, deadlines, and estimating
A positive, proactive attitude and the ability to work well as part of a team
A strong awareness and aptitude for marketing
High standard of oral and written English and excellent communication skills
Excellent presentation skills, comfortable with client pitches
Good financial/commercial awareness
Computer literacy with main MS Office software
Graduate or post-grad marketing/digital qualifications
Experience in project managing content/material development, e.g. technical copywriting and referencing
Veeva literate and ABPI qualified
City centre based ‘home’ (office) with free parking nearby
A friendly, supportive and inclusive workplace
Development, training and progression opportunities with regular reviews
Unlimited access to Udemy online learning academy courses
25 days annual leave (plus bank holidays), rising after 5 years’ service – to additional holidays or the equivalent in salary increase
Following successful completion of probationary period, automatic enrolment into contributed IGNIFI Personal Pension, Group Life Assurance, Yulife and Medicash Schemes
If you are keen on joining us, please email your CV and a short covering letter with relevant experience to: [email protected]
© IGNIFI 2025
IGNIFI Limited Registered office: 87-88 Turnmill Street, London, England, EC1M 5QU
Company number: 2128733
Registered VAT number: 357 1506 56
