24 September 2025 

Medical Account Manager.

The Company.

IGNIFI is a creative, digital and design marketing agency that sparks and sustains successful brands for high-profile clients in human and animal health and we’re looking to expand our Client Services Team with an ambitious and motivated Medical Account Manager.

At the heart of our success is our supportive and collaborative team who love to be the best. Combining our expertise in marketing and life sciences, we have a deserved reputation for exceptional customer service.

The Role.

As a Medical Account Manager, you will report into our Account Director and join a team small enough to take full autonomy, yet large enough to work on internationally significant projects.

Responsibilities will also include:

You should be experienced enough to hit the ground running, while still open to growth within our team. The role involves a wide variety of work, researching, creating, and originating and editing copy across a range of client accounts and delivering to multiple agreed deadlines

Developing a deep understanding of client data, products and therapy areas, convert/adapt into key messages and insightful, accurate marketing/medical copy which resonates with a range of audiences (healthcare professionals and consumer)

Adding value to clients, while identifying existing and new multipoint opportunities within key healthcare-related accounts

Proactive management of the execution of all projects and campaigns for key clients, alongside Senior Account Managers and Account Executives, from concept to delivery (including advertising, promotional and sales materials, training kits, websites, video and animation, social media, email)

Developing effective relationships with clients and external partners as well as IGNIFI’s internal creative, digital and account management teams to ensure efficient delivery of projects, on time and to budget, whilst ensuring a profitable return for our efforts

Share of responsibility for the profit/loss/growth achieved within own portfolio of accounts

Ensuring the delivery of high-quality work and service to encourage clients to return to us over a prolonged period

What are we looking for?

The successful candidate will have the following relevant experience: 

Education to degree standard in a medical/life sciences discipline

At least 2 years’ experience writing for a healthcare agency, pharma company or similar

Able to write confidently and accurately from original research papers as well as adapt scientific-led content from an international to UK-appropriate version

Excellent organisation skills, attention to detail for proofing, deadlines and estimating is also required

A positive, pro-active attitude and ability to work well as part of a growing team

High standard of oral and written English and excellent communication skills

Good presentation skills

Computer literacy with main MS Office software

A strong awareness and aptitude for marketing

Digital savvy (e.g. websites, email, social, video, animation)

Desirable experience and qualifications: 

Veeva literate and ABPI qualified

CRM / HubSpot experience

What will we offer you? 

25 days annual leave (plus bank holidays), rising after 5 years’ service – to additional holidays or the equivalent in salary increase

Following successful completion of probationary period, automatic enrolment into contributed IGNIFI Personal Pension, Group Life Assurance, Yulife and Medicash Schemes

City centre office with free parking and transport links nearby

Development, training and progression opportunities with regular reviews

Unlimited access to Udemy online learning academy courses

If you are keen on joining us, please email your CV and a short covering letter with relevant experience to: recruitment@ignifi.co.uk

IGNIFI Logo
24 September 2025

Medical Account Manager

Job title:
Medical Account Manager
Salary:
Competitive salary (depending on skills and experience).
Hybrid working:
Hybrid working from a Sunderland office.
Holiday entitlement:
25 days annual leave (plus bank holidays), rising after 5 years’ service – to additional holidays or the equivalent in salary increase.
Pension:
IGNIFI personal pension.
Benefits:
Group Life Assurance, Yulife and Medicash Schemes.
Rebecca working on her laptopLooking through a window on a green door at Laura and Marc working together on their laptopsIGNIFI team after playing bowling
IGNIFI Logo
Agency
43 West Sunniside, Sunderland, 
SR1 1BA
+44 (0) 191 423 8000hello@ignifi.co.uk
Fulfilment
IGNIFI, c/o 2 Excel Building, 
Riverside Road, Sunderland, SR5 3JG
+44 (0) 786 644 4233fulfilment@ignifi.co.uk
Affiliations
PM Society Logobionow LogoVMA Logoecovadis Logo
Part of the
Selbey Anderson Group Icon
Selbey Anderson Group of agencies

© IGNIFI 2026
IGNIFI Limited Registered office: 87-88 Turnmill Street, London, England, EC1M 5QU
Company number: 2128733
Registered VAT number: 357 1506 56