IGNIFI is a creative, digital and design marketing agency that sparks and sustains successful brands for high-profile clients in human and animal health and we’re looking to expand our Client Services Team with an ambitious and motivated Medical Account Manager.
At the heart of our success is our supportive and collaborative team who love to be the best. Combining our expertise in marketing and life sciences, we have a deserved reputation for exceptional customer service.
As a Medical Account Manager, you will report into our Account Director and join a team small enough to take full autonomy, yet large enough to work on internationally significant projects.
You should be experienced enough to hit the ground running, while still open to growth within our team. The role involves a wide variety of work, researching, creating, and originating and editing copy across a range of client accounts and delivering to multiple agreed deadlines
Developing a deep understanding of client data, products and therapy areas, convert/adapt into key messages and insightful, accurate marketing/medical copy which resonates with a range of audiences (healthcare professionals and consumer)
Adding value to clients, while identifying existing and new multipoint opportunities within key healthcare-related accounts
Proactive management of the execution of all projects and campaigns for key clients, alongside Senior Account Managers and Account Executives, from concept to delivery (including advertising, promotional and sales materials, training kits, websites, video and animation, social media, email)
Developing effective relationships with clients and external partners as well as IGNIFI’s internal creative, digital and account management teams to ensure efficient delivery of projects, on time and to budget, whilst ensuring a profitable return for our efforts
Share of responsibility for the profit/loss/growth achieved within own portfolio of accounts
Ensuring the delivery of high-quality work and service to encourage clients to return to us over a prolonged period
Education to degree standard in a medical/life sciences discipline
At least 2 years’ experience writing for a healthcare agency, pharma company or similar
Able to write confidently and accurately from original research papers as well as adapt scientific-led content from an international to UK-appropriate version
Excellent organisation skills, attention to detail for proofing, deadlines and estimating is also required
A positive, pro-active attitude and ability to work well as part of a growing team
High standard of oral and written English and excellent communication skills
Good presentation skills
Computer literacy with main MS Office software
A strong awareness and aptitude for marketing
Digital savvy (e.g. websites, email, social, video, animation)
Veeva literate and ABPI qualified
CRM / HubSpot experience
25 days annual leave (plus bank holidays), rising after 5 years’ service – to additional holidays or the equivalent in salary increase
Following successful completion of probationary period, automatic enrolment into contributed IGNIFI Personal Pension, Group Life Assurance, Yulife and Medicash Schemes
City centre office with free parking and transport links nearby
Development, training and progression opportunities with regular reviews
Unlimited access to Udemy online learning academy courses
If you are keen on joining us, please email your CV and a short covering letter with relevant experience to: recruitment@ignifi.co.uk





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IGNIFI Limited Registered office: 87-88 Turnmill Street, London, England, EC1M 5QU
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